Cisco CallManager Attendant Console 1.4.1.11
Cisco Systems, Inc. – SharewareEfficient Call Management with Cisco's Attendant Console
Cisco CallManager Attendant Console streamlines call handling and boosts productivity with a user-friendly interface and robust features for receptionists and operators.
Cisco CallManager Attendant Console is a software application developed by Cisco Systems, Inc. that offers call-attendant console features to desktop users. It allows users to manage and monitor calls in a fast and efficient manner, providing them with real-time information on incoming and outgoing calls.
The Attendant Console has a user-friendly interface that can be customized to meet the specific needs of the user. It supports features such as drag-and-drop call transferring, integrated call logs, and customizable speed dials.
- Drag-and-drop call transferring: Users can easily transfer calls to the appropriate person by simply dragging and dropping the call to the desired destination.
- Integrated call logs: The software allows users to quickly access call history, making it easier to keep track of incoming and outgoing calls.
- Customizable speed dials: The Attendant Console allows users to create customized speed dials for frequently called numbers, making it faster and easier to place calls.
This software is designed for businesses that receive a high volume of phone calls, such as corporations, government agencies, and educational institutions. It enhances the productivity of the operators by streamlining their call management tasks and reducing their response time.
By providing a powerful set of features in an easy-to-use interface, Cisco CallManager Attendant Console simplifies the process of managing phone calls for businesses of all sizes.
Overview
Cisco CallManager Attendant Console is a Shareware software in the category Miscellaneous developed by Cisco Systems, Inc..
The latest version of Cisco CallManager Attendant Console is 1.4.1.11, released on 02/18/2008. It was initially added to our database on 10/29/2007.
Cisco CallManager Attendant Console runs on the following operating systems: Windows.
Cisco CallManager Attendant Console has not been rated by our users yet.
Pros
- Provides detailed call control capabilities for managing calls within an organization.
- Integrates well with Cisco IP Phones and CallManager for seamless operation.
- Allows for easy call handling, transferring, and conferencing features.
- Enables users to see the status of colleagues and manage calls efficiently.
- Supports both traditional desk phones and softphones for flexibility.
- Offers customization options for personalized call management.
Cons
- Requires Cisco CallManager infrastructure which can be costly to implement.
- May have a steep learning curve for new users unfamiliar with advanced call management tools.
- Dependent on stable network connectivity for optimal performance.
- Updates and maintenance activities can cause disruptions to service.
- Compatibility issues may arise when integrating with non-Cisco systems.
FAQ
What is Cisco CallManager Attendant Console?
Cisco CallManager Attendant Console is a software application that enables operators or attendants to manage incoming and outgoing calls in a Cisco Unified Communications Manager environment.
What are the key features of Cisco CallManager Attendant Console?
Some key features of Cisco CallManager Attendant Console include call handling, call monitoring, directory lookup, call park, call transfer, and speed dial.
What are the system requirements for Cisco CallManager Attendant Console?
The system requirements for Cisco CallManager Attendant Console vary depending on the version, but generally include a compatible Windows operating system and Cisco Unified Communications Manager deployment.
How can I install Cisco CallManager Attendant Console?
To install Cisco CallManager Attendant Console, download the installer from the Cisco website, run the setup program, and follow the on-screen instructions.
Is Cisco CallManager Attendant Console compatible with different phone models?
Yes, Cisco CallManager Attendant Console is compatible with a wide range of Cisco IP Phone models that support attendant console functionality.
Can multiple operators use Cisco CallManager Attendant Console simultaneously?
Yes, multiple operators can use Cisco CallManager Attendant Console simultaneously, allowing for efficient call management in busy environments.
Is there a user interface for Cisco CallManager Attendant Console?
Yes, Cisco CallManager Attendant Console provides a user-friendly graphical user interface (GUI) that simplifies call handling and monitoring tasks.
Can Cisco CallManager Attendant Console integrate with other applications?
Yes, Cisco CallManager Attendant Console can integrate with directory services, databases, and other applications to enhance its functionality.
Is there a mobile version of Cisco CallManager Attendant Console?
Yes, Cisco offers a mobile version of CallManager Attendant Console, allowing operators to manage calls from their smartphones or tablets.
Where can I find more information about Cisco CallManager Attendant Console?
For more information about Cisco CallManager Attendant Console, you can refer to the official documentation provided by Cisco Systems or contact their support team.
Peter Salakani
I'm Peter, a software reviews author at UpdateStar and content specialist with a keen focus on usability and performance. With a background in both software development and content creation, I bring a unique perspective to evaluating and discussing general software topics. When I'm not reviewing software, I enjoy staying updated on the latest tech trends, experimenting with new applications, and finding innovative solutions to everyday tech challenges.
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